Maintenance Hub for Equipment and Work-Order Tracking

Equipment maintenance and work orders in one company workspace

Maintenance Hub is the equipment and work-order area of Teamstead Crew. Teams can report a problem, route it through manager review, assign the work, record completion and keep its history. It connects with Teamstead Chat, so conversations and formal maintenance records are available in the same company's app.

Keep equipment records organized

A company owner can add equipment with a recognizable name, asset number, type, manufacturer, model and serial number. The company administration tools also offer a CSV import workflow with a preview before import. Use consistent equipment names so employees select the right record when reporting a problem.

Report a maintenance problem

Choose the equipment, describe the problem and add a clear photo. If a photo cannot be taken, the request form lets the requester explain why it is unavailable. The saved request receives a work-order number and can be reopened to follow its status.

Review, assign and track the work

Managers review requests and assign a lead technician. The assigned person accepts the job and starts work. Work-order details show the requester, assignment, instructions, notes and progress history. Role-based tools separate reporting, maintenance work and manager review.

Record completion and review

The completion workflow records work notes, a finished-work photo and the person's own electronic signature. Where manager inspection is required, a separate authorized manager reviews the record and signs the inspection decision before the job closes. These records support the workflow; they do not replace a physical inspection, professional judgment or applicable equipment requirements.

Find completed work later

Completed records retain their notes, photos and progress history. Maintenance Hub includes work-history and reporting tools so a team can return to a record instead of relying only on an old chat message. Keep the formal job record in the Hub and discuss updates in Chat when helpful.

Company records stay private

People enter through a company invitation and create their own passkey. Maintenance records require authorized workspace access. This public guide shares product information, not customer jobs, employee details, photos or signatures.

Get started with Teamstead Crew

Create a company and choose Maintenance Hub, Chat, or both. New subscriptions offer a 14-day trial with a payment method collected by Stripe. Review current pricing and renewal terms before starting a subscription. Existing employees can open Teamstead Crew using their passkey or the private setup link provided by their owner.

Frequently asked questions

Can we use Maintenance Hub without Chat?

The company signup flow offers Maintenance Hub only, Chat only, or a combined plan.

Does a Chat message create a work-order record?

Use the Hub's work-request form for the formal maintenance record. Chat provides the conversation area alongside it.

Can a public visitor open our work orders?

No. The public pages describe the product. Company work orders require signed-in, authorized access.